Turning first-time guests into regulars with WhatsApp

Placeholder article. WhatsApp automation is on the Zentivo roadmap and not available yet.

Most restaurants in the Gulf already talk to customers on WhatsApp. The problem is that it is manual, inconsistent and disconnected from the POS.

Start with the phone number

Zentivo saves customers by phone number at checkout today. That simple habit builds a list of real guests with real visit history.

Messages guests actually want

• Order confirmed when a takeaway or delivery order is placed
• Your order is ready for car and counter pickups
• How was your meal? a short feedback request after the visit
• A birthday treat or a we miss you offer for lapsed regulars

Coming to Zentivo

CRM, segments, promotions and Meta WhatsApp Business automation are next on our roadmap. Join the early access list to try them first.